Out-of-State Online Students
¸Û°Ä±¦µä is a member of the National Council for State Authorization Reciprocity Agreements (NC-SARA), a private nonprofit organization [501(c)(3)] that helps expand students’ access to educational opportunities and ensure more efficient, consistent, and effective regulation of distance education programs. ¸Û°Ä±¦µäfollows the complaint resolution policies and procedures outlined within the and the on the website.
Every student deserves a positive educational experience. Sometimes a student’s experience may not be what was anticipated, and the student may have a concern or a complaint. A SARA student has the right to lodge a complaint or grievance. Student complaints relating to consumer protection laws offered under the terms and conditions of NC-SARA, must first be filed with the institution to seek resolution. Students taking online classes offered by ¸Û°Ä±¦µäwhile residing in states other than New York should attempt to resolve any issues or complaints through the for investigation and resolution.
If an issue cannot be resolved internally, a student may file a complaint with the SUNY Administration through the web page.
This is in compliance with the U.S. Department of Education's Program Integrity Regulations related to State Authorization.
